Turning the page on August was particularly challenging this year. Let’s face it, as much as we cannot wait to see the end of 2020, the ease with which we enjoyed outdoor time during the summer was also a tremendous source of comfort.
By this time, our practices have been re-opened at various levels for a while now. We may be used to some of the new procedures we have had to adopt and which may be with us for a while. Still, looking over an empty waiting room while wondering how this will all work when winter […]
Normally, I like to use my blog to focus on the business of dentistry. I have periodically ventured into ancillary topics, such as mental health, bullying and gender matters. While not business related, I do hope those subjects also generated some discussion and could be used to improve your practice.
When you look around your office, tell me what you see. We all know that first impressions matter and creating a positive patient experience can start with the first impressions created by visual cues from our surroundings.
It was an exhausting couple of days, but reflecting back on the recently completed Annual Spring Meeting, I am left with the feeling that it was a resounding success. For many, myself included, the focus was on networking and business development.
Picture working in this environment: Your entire team, led by the office manager, has conspired against you. At lunch time, there is never a chair at the table for you. Sometimes, the lunch you have prepared has been thrown out and you are left hungry for the rest of the day! When team social events […]
As my blogs always come out on the first Monday of the month, there is a good chance I am still enjoying myself in the warm sunshine of a Caribbean cruise as you read this. But it is not just any cruise I am on.
Life is full of big plans… big announcements… big changes! Perhaps your review of your 2018 business performance has left you feeling the need to make some big changes to make 2019 that much more successful.
Now that one month of the year is behind us, I hope you are on your way to making any of the necessary changes to your practice that you feel will help improve your patient care and financial performance in 2019.
Many of you may have noticed the recent trend in my blogs where I have been focusing on how technological evolution is impacting dentistry. While I could never be mistaken for a “techie”, the idea of considering how innovation is changing our behaviour is fascinating to me.
Many markets across Canada are experiencing a serious shortage in qualified team members across all positions. Whether you are looking for a dental assistant, hygienist or admin team member, gone are the days of having multiple candidates to choose from.
My last blog on the legalization of cannabis did alter my recent focus on how technologies, not yet widely used in dentistry, are making their way into our industry. For some, “new” technology is a source of stress. It “de-personalizes” service at a time when offices are trying to emphasize their unique and personal, patient […]
Legalized pot is coming just in time for Hallowe’en and it could be scary for your practice if you’re not ready! Welcome back from the lazy days of summer! Getting back into gear for end of the year can be a mix of excitement and challenge. Sometimes, the challenge is turning our attention to events […]
You may recall in my last blog, I discussed technological changes that could become the norm in your office by 2020… just 17 months away. My focus was on how the digital office could reduce the human contact points with our patients, meaning the remaining contact opportunities must be more valuable to differentiate our level […]
Tracking expert predictions on future trends in dentistry is one of the things a geek like me enjoys. Planning for the future requires us to anticipate the future. We may not be right in our predictions…but it never hurts to be prepared.
For many of us, the Sears Christmas Wish Book was an annual highlight. When it finally arrived, many of us would turn directly to the toy section to see what toys needed to be added to our Christmas lists.